Terms of service
Terms of Service
Last Updated: October 11, 2026
1. Overview
Welcome to our shop! We create handmade fabric items with care and attention to detail.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to our shop. By visiting our website or purchasing from us, you agree to these Terms of Service.
Please read these terms carefully before using our website or placing an order. If you do not agree to these terms, please do not use our website.
2. Products
Our products are handmade, so slight variations in color, size, stitching, and appearance may occur. These variations are part of the handmade process and make each item unique.
We make every effort to display product images, colors, and descriptions as accurately as possible. However, actual colors may vary slightly depending on your screen settings.
We reserve the right to update product descriptions, pricing, and availability at any time.
3. Orders and Acceptance
When you place an order, you agree to provide accurate and complete information, including your name, shipping address, email address, and payment details.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, or product unavailability.
If we cancel an order after payment has been received, we will arrange an appropriate refund.
An order confirmation does not necessarily mean that the order has shipped. Orders are processed according to our Order Processing and Shipping Policies.
4. Pricing and Payment
All product prices and applicable shipping charges will be displayed before you complete your purchase.
We accept the payment methods displayed at checkout, including PayPal where available.
Orders will be processed after payment has been confirmed.
5. Shipping and Delivery
We ship orders to the destinations listed on our website.
Processing times and estimated delivery times are provided in our Shipping Policy. Delivery dates are estimates and are not guaranteed.
International shipments may be delayed due to customs clearance, carrier disruptions, weather, or other circumstances beyond our reasonable control.
For additional information, please review our Shipping Policy.
6. Returns and Refunds
Our return, exchange, and refund procedures are explained in our Returns & Refunds Policy.
Please contact us before returning an item so that we can provide instructions.
Nothing in these Terms of Service limits any consumer rights that cannot legally be excluded under applicable law.
7. Intellectual Property
All content on this website, including product photographs, designs, text, logos, and graphics, belongs to our shop or its respective rights holders unless otherwise stated.
You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written permission, except where permitted by law.
8. Website Use
You agree not to use our website for any unlawful purpose or in a way that could damage, disrupt, or interfere with the website or other users.
You must not submit fraudulent orders, provide intentionally false information, or attempt to gain unauthorized access to our website.
9. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from the use of our website or products.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
11. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date.
Changes will apply as permitted by applicable law.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
Shop Name: Little Cottage By Lily
Email: vanhay49112@gmail.com