Shipping policy

Order Processing Time

Each item is handmade with care. Please allow [3–7 business days] for us to prepare your order before shipment. Custom or made-to-order items may require additional processing time.

Shipping Time

We ship worldwide from Vietnam.

Once your order is ready, we will carefully pack it and ship it to the address provided at checkout.

After your order has been shipped, we will provide a tracking number so you can follow your package online.

Please note that international delivery times may vary depending on the destination country, customs clearance, local postal services, and other factors outside of our control.

US: 15-25 business days.

International: 20-30 business days.

Tracking Information

Once your order has shipped, we will provide a tracking number so you can follow your package.

Lost Packages

If a package is confirmed lost by the shipping carrier, please contact us. We will work with the carrier to investigate and arrange an appropriate resolution, including a refund or replacement where applicable.

Customs and Import Duties

For US deliveries, import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

If you have any questions about shipping, please contact us at [vanhay49112@gmail.com].